Privacy Policy
Last updated: June 13, 2026
Exaptek, LLC (“Exaptek,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website exaptek.com, use our SiteRelay platform, or interact with our consulting services.
Information We Collect
We may collect:
- Contact Information: Name, email address, phone number, and company name when you contact us or inquire about our services.
- Website Usage Data: IP address, browser type, pages visited, and usage data collected through cookies and analytics tools.
- SiteRelay Platform Data: When using SiteRelay, we may collect video/audio recordings of customer interactions, usage logs, and configuration data.
- Consulting Data: Information provided during data lake / ERP consulting engagements.
How We Use Your Information
We use the information to:
- Provide and improve our website, SiteRelay platform, and consulting services
- Respond to your inquiries and communicate with you
- Analyze website and product usage
- Comply with legal obligations
We do not sell your personal information.
Cookies and Tracking
Our website uses cookies and similar technologies (including Google Fonts and analytics tools) to improve user experience and analyze traffic. You can manage cookie preferences through the cookie consent banner on our website or your browser settings. See our Cookie Policy for details.
Data Sharing
We may share information with:
- Service providers who assist with hosting, analytics, and payment processing
- Legal authorities when required by law
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal information. To exercise these rights, please contact us at info@exaptek.com.
Children’s Privacy
Our services are not directed to children under 18.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email:
info@exaptek.com